FAQ

Sample Event


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Top FAQs

How can I send a donation request or thank you email to my donors?
What is my personal page URL?

Event Day FAQs

Is this a timed race?
Can I participate without a dog?
What are the leash rules?
Do I need proof of my dog's vaccinations?
Are there restrictions on what dogs are allowed?
Are baby strollers or skateboards allowed?
Who is responsible for dog waste cleanup?

Registration & Website FAQs

How do I log in?
How do I enter a donation during registration?
Someone else registered me for WillaMutt Strut. How do I log in?
How can I register additional participants, like my spouse, children or friends?
How do I get back to my fundraising portal?
How do I switch teams or join a team?
What is my personal page URL?
How do I find a Participant's personal page?
Can a donor add a dedication message that appears in my fundraising honor roll?
Have more questions about using this website and online fundraising tools?

Fundraising FAQs

Do I have to raise money to attend WillaMutt Strut?
Can I raise money even if I can't attend WillaMutt Strut?
When is the last day to raise funds online for WillaMutt Strut?
Can I get receipts from OHS for my donors who requested them?
Why isn't my profile image showing up in Facebook posts?
What can I do if a check is written out to me personally?
Can I mail in a cash donation?
How quickly can I expect an online donation to post to my page?
Can I enter a check online?
A donor is requesting a Tax ID number. What is that and how can I get it?
Not all of my donors are showing up in the Honor Roll. Why?
Where can I find a list of the people who have donated to me?
Why am I receiving emails telling me that I've received a donation?
Have more questions about fundraising using this website?
Can I ask a business for support?

Donation FAQs

How do I add a dedication when I make a donation?
What is Oregon Humane Society's Tax ID number?
Can I make a donation to a Team?
Where should I mail donation checks?
Who should I make my check out to?
How do I find a participant's personal page?
How quickly can I expect an online donation to post to a participant's fundraising account?
Are donations tax-deductible?
Do all donors who mail their donations receive a receipt?
Do all donors who contribute online receive a receipt?
For Canadian donations made online with a credit card, will the amount entered be in U.S. dollars?

Sponsor FAQs

Where is WillaMutt Strut?
When is WillaMutt Strut?
Where do you pull up your vehicle to unload?
Can you drive your vehicle onto the grass?
When can we set up?
Who sets up our canopy?
When are vehicles permitted on the premises?
When should the booth be ready to go?
When will food be served?
What time does WillaMutt Strut end?
Is there a required raffle prize for vendors?
Where do I bring my raffle prize, and do I get a donation receipt?
Can I provide marketing materials display with my raffle prize?
What if I want to donate a gift certificate for the raffle?
When can we pack up our booths?
What do we do with trash/recycling following the event?
What are the rules on accessibility for my booth?
Can I use polystyrene containers for food/beverage service?
Will I have access to electricity or water hookups?
Can I share my booth with another sponsor or organization?
Can we sell pets at the event?
Are there stipulations for giveaways at our booth?
How many handouts/giveaways should we bring?
Can we bring our own dogs?