FAQ

Sample Event


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Registration & Website FAQs

How do I log in?
How do I enter a donation during registration?
Someone else registered me for Doggie Dash. How do I log in?
How can I register additional participants, like my spouse, children or friends?
How do I get back to My HQ?
How do I switch teams or join a team?
What is my personal page URL?
How do I find a Dasher's personal page?
I received a discount code. Where do I enter it?
My discount code isn't working - the discount is not being taken out of my registration total. How can I fix this?
Can a donor add a dedication message that appears in my fundraising honor roll?
Have more questions about using this website and online fundraising tools?

Event Day Walk/Run FAQs

Is this a timed race?
Can I participate without a dog?
What are the leash rules?
Do I need proof of my dog's vaccinations?
Are there restrictions on what dogs are allowed?
Are baby strollers or skateboards allowed?
Who is responsible for dog waste cleanup?

Fundraising FAQs

Do I have to raise money to attend the Doggie Dash?
What are the prizes offered for raising funds?
Can I raise money even if I can't attend the Dash?
My registration fee doesn't show up on my fundraising progress meter. Why not?
When is the last day to raise funds online for Doggie Dash?
Can I get receipts from OHS for my donors who request them?
Why isn't my profile image showing up in Facebook posts?
What can I do if a check is written out to me personally?
Can I mail in a cash donation?
How quickly can I expect an online donation to post to my page?
Can I enter a check online?
A donor is requesting a Tax ID number; what is that and how can I get it?
Not all of my donors are showing up in the Honor Roll. Why?
Where can I find a list of the people who have donated to me?
How can I send a thank you email to my donors?
Why am I receiving emails telling me that I've received a donation?
Have more questions about fundraising using this website?

Donation FAQs

How do I add a dedication when I make a donation?
What is Oregon Humane Society's Tax ID number?
Can I make a donation to a Team?
Where should I mail donation checks?
Who should I make my check out to?
How do I find a participant's personal page?
How quickly can I expect an online donation to post to a participant's fundraising account?
Are donations tax-deductible?
Do all donors who mail their donations receive a receipt?
Do all donors who contribute online receive a receipt?
For Canadian donations made online with a credit card, will the amount entered be in U.S. dollars?